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Generate reports

Reports are an easy way to get data about payments, chargebacks, and retrieval requests. Unlike statements, you can choose to generate them whenever you want and they are provided in CSV format.

The Reports screen will only display the last 5 reports you generated for each report type.

Types of reports

The Hub includes the following reports for you to choose from.

Payments

Full edition

This report provides a comprehensive list of all payment actions that occurred during the selected period.

 Columns included in the report

Action ID, Action Date, Business Name, Channel Name, Action Type, Payment Method, Card Holder, CC Number, Expiry Year, Expiry Month, Reference, Amount, Currency, Response Code, Response Description, Customer Email, Payment Type, CVV Check, AVS Check, XID, CAVV, 3D Secure Payment, ECI Code, Customer IP, Server IP, Auth Code, Acquirer Reference ID, Payment ID, Shipping Address 1, Shipping Address 2, Shipping ZIP, Shipping City, Shipping Country, Billing Address 1, Billing Address 2, Billing ZIP, Billing City, Billing Country, CC BIN, Issuing Bank, Issuing Country, CC Type, CC Category, Card ID, Billing Descriptor Part 1, Billing Descriptor Part 2, UDF1, UDF2, UDF3, UDF4, UDF5, Card Wallet Type, Action Date {your-timezone}, Processor

Slim edition

This report provides an easy-to-digest view of the payment actions that occurred during the selected period.

 Columns included in the report

Action ID, Action Date, Account Name, Business Name, Channel Name, Action Type, Payment Method, Card Holder, CC Number, Reference, Amount, Currency, Response Code, Response Description, Customer Email, Card Wallet Type

Payouts

This report provides a list of all the payouts that were made during the selected period.

 Columns included in the report

Payout Date, Payout ID, Account Name, Business Name, Channel Name, Card Holder, Customer Email, Value, Currency, Payment Method, CC Number, Response Code, Response Description, ARN, Status, Payout Date Europe/London

Disputes

This report provides a list of all the disputes that occurred during the selected period.

 Columns included in the report

Chargeback ID, Chargeback Date, Account Name, Business Name, Channel Name, Chargeback Indicator, Payment Method, Card Holder, CC Number, Reference, Currency, Chargeback Amount, Chargeback Code, Customer Email, Payment Type, Payment ID, Payment Date, Acquiring Reference Number, CVV Check, AVS Check, ECI Code, Card Wallet Type, ApiVersion, ActionId, ActionCodeId, LiveMode

Retrieval requests

This report provides a list of all the retrieval requests that occurred during the selected period.

 Columns included in the report

Retrieval ID, Retrieval Issue Date, Account Name, Business Name, Channel Name, Payment Method, Card Holder, CC Number, Reference, Amount, Currency, Customer Email, Payment Type, Retrieval Reason Code, Payment ID, Payment Date, Acquiring Reference Number, CVV Check, AVS Check, ECI Code, Card Wallet Type

Generate and download a new report

  1. In the Reports screen, click New report in the appropriate section.
  2. Select a date or date range. If you chose the payments report, you will also need to pick between the full edition and the slim edition.
  3. Click Generate report. Reports containing a lot of data may take a while to generate, so feel free to do other things while you wait. Once generated, the report is added to the Reports screen where you can download it at any time by clicking CSV. Note that we only store up to 5 reports per type.