Webhook event type | Description |
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card_verified View a card verified webhook example.
| Card verified Occurs when a card verification is successful. |
card_verification_declined View a card verification declined webhook example.
| Card verification declined Occurs when a card verification is not approved. |
dispute_canceled View a dispute canceled webhook example.
| Dispute canceled Occurs when a dispute is canceled by the issuing bank and your account is credited back the disputed amount. |
dispute_evidence_required View a dispute evidence required webhook example.
| Dispute evidence required Notifies you that you need to respond to a dispute, and that your account has been debited the disputed amount. |
dispute_expired View a dispute expired webhook example.
| Dispute expired Notifies you that you can no longer respond to a dispute, because the time limit to take action has been exceeded. |
dispute_lost View a dispute lost webhook example.
| Dispute lost Notifies you that the issuing bank has rejected your evidence and you have lost the dispute. |
dispute_resolved View a dispute resolved webhook example.
| Dispute resolved Occurs when we automatically resolve the dispute because it had already been refunded. |
dispute_won View a dispute won webhook example.
| Dispute won Notifies you that the issuing bank has accepted your evidence and you have won the dispute. Your account has been credited back the disputed amount. |
payment_approved View a payment approved webhook example.
| Payment approved Occurs when an acquirer or provider approves a payment. |
payment_pending View a payment pending webhook example.
| Payment pending Occurs on asynchronous payments when further action is required. |
payment_declined View a payment declined webhook example (for payments) or a payment declined webhook example (for card payouts).
| Payment declined Occurs when a payment times out, or is declined by the acquirer or provider. |
payment_expired View a payment expired webhook example.
| Payment expired Occurs when the merchant generates an alternative payment link but the customer fails to access it to complete the payment. |
payment_voided View a payment voided webhook example.
| Payment voided Occurs when an acquirer voids an authorized payment. |
payment_canceled View a payment canceled webhook example.
| Payment canceled Occurs when an end user cancels the payment through the provider’s interface. |
payment_void_declined View a payment void declined webhook example.
| Payment void declined Occurs when a void attempt times out, or is declined by the acquirer or provider. |
payment_captured View a payment captured webhook example.
| Payment captured Occurs when an acquirer captures an authorized card payment, or when the provider completes an alternative payment capture. |
payment_capture_declined View a payment capture declined webhook example.
| Payment capture declined Occurs when a capture times out, or is declined by the acquirer. |
payment_capture_pending View a payment capture pending webhook example.
| Payment capture pending Occurs when an acquirer is in the process of capturing a payment. |
payment_refunded View a payment refunded webhook example.
| Payment refunded Occurs when an acquirer refunds a captured payment. |
payment_refund_declined View a payment refund declined webhook example.
| Payment refund declined Occurs when a payment refund times out, or is declined by an acquirer. |
payment_refund_pending View a payment refund pending webhook example.
| Payment refund pending Occurs when an acquirer is in the process of refunding a payment. |
payment_chargeback View a payment chargeback webhook example.
| Payment chargeback Occurs when a chargeback is requested for a payment. |
payment_retrieval View a payment retrieval webhook example.
| Payment retrieval Occurs when a retrieval is requested for a payment. |
source_updated View a source updated webhook example.
| Source updated Occurs when a payment source has been updated. |
payment_paid Only applies to payouts. View a payment paid webhook example.
| Payment paid Occurs when a payout is made to a card. |