What does the response code of my transaction mean?

Answer

The response_code is a five-digit numeric code that indicates the status of the payment request. Additional information may be found in the response_summary and status fields of the response.

The statuses fall within one of four categories:

  • APPROVED (10000 codes). The request was successful.
  • SOFT DECLINE (20000 codes). The request was declined, though subsequent attempts may be successful.
  • HARD DECLINE (30000 codes). The request was declined. Most hard declines require the issuer or cardholder to fix the outstanding issue(s) before trying again.
  • RISK RESPONSE (40000 codes). The request triggered a risk response. The status of the response (response_code and status) will depend on the action specified in your risk settings.

Please refer to our response code guide to learn about specific codes.


Related questions

Did this answer the question?