Shopify: Why is my order status not updating?

Answer

For the offsite integration, you need to configure the following URLs and webhooks in your Hub account. Go to Settings > Channels to set them up. When setting up the webhook URL, select API - v1.0.

For the sandbox environment:

  • Redirection success: https://sandbox.checkout.com/integration.app/shopify/paymentcomplete
  • Redirection fail: https://sandbox.checkout.com/integration.app/shopify/paymentcomplete
  • Webhook: https://sandbox.checkout.com/integration.app/shopify/webhook

For the live environment:

  • Redirection success: https://api2.checkout.com/integration.app/shopify/paymentcomplete
  • Redirection fail: https://api2.checkout.com/integration.app/shopify/paymentcomplete
  • Webhook: https://api2.checkout.com/integration.app/shopify/webhook



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